Terms of Service, Privacy Policy, Cookies Policy and Refunds

Terms of Service

General Terms and Conditions

Last Updated: 5/24/2018

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://animalaidunlimited.org website operated by Animal Aid Unlimited.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Purchases/Donations

If you wish to purchase any product or donate you may be asked to supply certain information relevant to your purchase for purposes of fulfilling your order or donation request. Please see our Privacy Policy below to learn how we use your data.

Content

Our Service might allow you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”) viewable to others. Any content deemed by us to be not suitable for the mission of our website or audience will be removed without notification. In addition, any people whom engage in posting offensive content (or content not related to the topic of the page or site) will be banned from using the website.

Links To Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by us. We are not responsible for any interaction visitor might have with these third-party websites nor the accuracy of any content displayed on the third-party websites.

You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time.

Privacy Policy

Animal Aid Unlimited recognizes the importance of maintaining your privacy and being transparent about how user submitted data and non-personal identifying information is used. This policy describes how we treat user information we collect on https://animalaidunlimited.org and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

What Information Animal Aid Unlimited collects

Animal Aid Unlimited collects personal identifying information which is submitted from users on a voluntary basis. This personal information is collected on the website via form submission for the purposes such as email newsletter subscription signups, product purchases, animal sponsorships, donation submissions, comment/story submissions, contacting us online and more.

Animal Aid Unlimited also collects non-personal identifying information about our website usage via page visits or advertising (known as analytics). The type of anonymous information that is typically stored is website pages visited, browser type, operating system, date/time of access, IP address and more. See Cookies below.

What does Animal Aid Unlimited do with the information it collects?

Animal Aid Unlimited uses user-submitted information for the purposes of completing the request or action initiated by the website visitor. This might include collecting order information for a purchase and passing your securely encrypted data to 3rd party ecommerce gateways for the purpose of completing an ecommerce transaction, using your submitted email to send you periodic newsletters, sending you ecommerce response information onscreen and vie email, etc. We might also use your information to communicate back to you based on a user submitted story or photo, a comment submission, sending product and donation order information or updates, or a contact form response.

Anonymous information which is collected, such as web analytics, is used to make improvements to the functionality or content of the website to make it more usable, functional and secure.

Animal Aid Unlimited will never sell, rent, distribute any of your personal information without prior and written notification. Animal Aid Unlimited, through the use of cookies, allows non-identifiable information to be sent to third-parties. See Cookies below.

Animal Aid Unlimited also obeys all applicable local and national laws and will provide any of your personal information if properly requested by law enforcement agencies.

How Animal Aid Unlimited secures the information we collect.

Animal Aid Unlimited takes your security serious and our website uses standard SSL certificates to ensure any information submitted via online forms is encrypted and this includes all ecommerce and non-ecommerce related forms data.

Animal Aid Unlimited never collects credit card data and never stores any credit card information (name, number, expiration) on our servers or in our databases. Any credit card information submitted is requested and stored by Paypal (our 3rd party payment gateways) in their systems and that data is subject to their privacy policy.

How will long will my data be stored on Animal Aid Unlimited servers and how can I have my data be removed from Animal Aid Unlimited’s databases.

Animal Aid Unlimited will only store information about you for as long as it is needed for the purposes it was collected, or as required by laws that govern Animal Aid Unlimited.
Certain data such as donations and, donation or relationship history will be saved for the lifetime of the charity, whereas other data (such as basic contact form inquiries) might be deleted as soon as the inquiry is processed or answered.

All people who have personal data (not anonymous) stored by Animal Aid Unlimited (such as via product orders, contact form submissions, etc) have a right to inquire about what personal data of theirs is stored and even removed provided that it is not donation data or that this data is not required by law to be kept. For data inquiries regarding what data of yours might be stored or if you want your data to be deleted send a request to: erikaabrams@yahoo.com
Notes: In order to protect your data security and make sure the request is authentic, we will have to confirm your identity to be able to search for or delete data from our databases or servers.

In the case one makes a sponsorship, donation or an item purchase through us with our payment provider, Paypal, the credit card data and order item(s) is stored on Paypal’s servers in order to process and complete the transaction. In that case we cannot remove data from their servers. Paypal has their own data policies regarding the duration of data storage in regards to records that they are required to keep for government purposes.

Cookies Policy

Animal Aid Unlimited use of cookies on the website

Animal Aid Unlimited uses “cookies” on some web pages. A cookie is a small piece of data read/written by the web browser and does not contain any personal information. These cookies allow the website to perform such functionality as analytics (tracking what pages are being viewed), page customization, notification hiding, shopping cart functionality and more. If cookies are turned off (or disabled) while using the website, some functionality such as the shopping cart (as well as other functionality) may not function properly.

You can turn off any cookies at any time you want in your browser (mobile or desktop) either temporarily or permanently.
See: https://www.wikihow.com/Disable-Cookies

Animal Aid Unlimited uses and accepts cookies that are session based and persistent from third-parties for purpose of gathering non-identifiable usage metrics (analytics), creating shopping cart functionality, enhancing security and more.

Cookies we use:

Wordfence Security Plugin
Used for security purposes to make sure the site is accessed and viewed by humans and used to track a user for the duration of their visit so that wordfence can group their page views together for purposes of security.
Names: wfvt_[number], wordfence_verifedHuman
See Wordfence Privacy Policy: https://www.wordfence.com/privacy-policy/

Google Analytics and YouTube
Used for help us improve site functionality via tracking video and page analytics and viewer preferences.
Names: APISID, HSID, LOGIN_INFO, PREF, SAPISID, SID, SSID, VISITOR_INFO1_LIVE,YSC, _gat, _ga, _gid
See Google’s Privacy Policy: https://policies.google.com/privacy

WooCommerce
Used for shopping cart tracking and checkout functionality for donations, sponsorships and purchases
Cookies: woocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session[indentifier], additional woocommerce items
See Woocommerce’s Privacy Policy: https://woocommerce.com/privacy-policy/

Additional Information
If you have any further questions regarding the use of data, cookies or privacy, please send an email to: erikaabrams@yahoo.com

Refunds

Refunds or exchanges for products

Animal Aid Unlimited does it’s best to accurately represent the size, quality, delivery method, description, photo, and cost for all the products that it sells for the purpose of raising money for the charity. We will evaluate all communication for refund or exchange requests on a case by case basis. If you have any problems with any product you have purchased from us, please contact us via our contact page.

Refunds for sponsorships or donations

Animal Aid Unlimited does it’s best to accurately and securely collect and forward on data to our 3rd party payment gateways as well as displaying donation responses and communicating back to the donor via email. If there is any problem with donations, the messages, the amounts or even if you have a change of mind, we take your concerns seriously. We will evaluate all communication for refunds for sponsorships or donations on a case by case basis. If you have any change of mind or problems with any single or recurring sponsorship or donation, please contact us via our contact page.

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